You may return or exchange your Pison device for any reason within 30 days of receipt of your original order (i.e., the day you receive your Pison device in the mail) for a refund or exchange. Devices must be fully functional and undamaged and must be returned with the original packaging.

• If you decide to return your Pison product for a refund, you must cancel your membership through My Account or you will continue to be charged the monthly membership fee.
• Shipping and handling charges from your original order, including taxes or other customs fees, are non-refundable. 
• Refunds are made in the same currency as the original payment and will reflect current exchange rates.
• You must return your Pison device using the original packaging that was used to ship it to you. 
• If the Pison device was a gift, you may need the email address for the person who placed the order on your behalf.  We can only credit the original payment method used by the purchaser.